Your privacy matters to us. This Privacy Policy explains how jiji18 collects, uses, stores, and protects your personal information when you use our platform.
Your Privacy, Our Commitment. This Privacy Policy applies to all users of the jiji18 platform, including visitors, registered players, and former account holders. By using jiji18, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform.
jiji18 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our online gaming platform at jiji18.com (the "Platform"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you in relation to your personal data.
This policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. jiji18 acts as the personal information controller in respect of the data collected through the Platform.
We encourage you to read this policy carefully and in full. If you have questions about any aspect of our privacy practices, please contact us using the details provided in Section 14.
jiji18 collects personal data in the following categories, depending on how you interact with the Platform:
When you create a jiji18 account, we collect information including your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to verify your identity, confirm your eligibility to use the Platform, and comply with our Know Your Customer (KYC) obligations.
As part of our KYC and anti-money laundering (AML) compliance obligations, we may request copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and proof of payment method ownership. These documents are processed and stored securely.
We collect records of all deposits, withdrawals, and gaming transactions conducted through your jiji18 account. This includes transaction amounts in Philippine Peso (PHP), timestamps, payment method references (e.g., GCash mobile number, BPI account reference), and transaction status. We do not store full bank account numbers or complete card details on our servers.
We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, session duration, pages visited, game activity logs, and referring URLs. This data is used for security monitoring, fraud prevention, and Platform improvement purposes.
If you contact jiji18 customer support — whether via live chat, email, or any other channel — we retain records of those communications, including the content of messages and any attachments provided, for quality assurance, dispute resolution, and regulatory compliance purposes.
Where you use jiji18's responsible gaming tools — such as deposit limits, session limits, cooling-off periods, or self-exclusion — we record and process this information to give effect to your preferences and to fulfil our duty of care obligations.
jiji18 uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and administer your jiji18 account, including processing deposits and withdrawals. |
| Identity Verification | To verify your identity and age (21+) in compliance with KYC and AML obligations. |
| Service Delivery | To provide access to games, sports betting, promotions, and all other Platform features. |
| Security & Fraud Prevention | To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct. |
| Customer Support | To respond to your enquiries, resolve disputes, and provide technical assistance. |
| Legal Compliance | To comply with applicable Philippine laws, gaming regulations, and regulatory reporting obligations. |
| Responsible Gaming | To implement and monitor responsible gaming tools and to identify players who may be at risk. |
| Platform Improvement | To analyse usage patterns and improve the functionality, performance, and user experience of the Platform. |
| Marketing | To send you promotional communications about jiji18 offers and features, where you have consented to receive such communications. |
jiji18 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jiji18 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom jiji18 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
jiji18 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Where personal data is no longer required for any lawful purpose, jiji18 will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
jiji18 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While jiji18 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jiji18 account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Cookies are small text files placed on your device when you visit the jiji18 Platform. They allow us to recognise your device, remember your preferences, and analyse how the Platform is used. jiji18 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jiji18 Platform. jiji18 does not use cookies to track your activity across unrelated third-party websites.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jiji18:
To exercise any of the above rights, please contact the jiji18 Data Privacy Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days of receipt, in accordance with the DPA and its implementing rules.
jiji18 is strictly an adults-only platform. You must be at least 21 years of age to register and use jiji18, in accordance with applicable Philippine gaming regulations. jiji18 does not knowingly collect personal data from individuals under the age of 21.
If jiji18 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jiji18, please notify us immediately at the contact details provided in Section 14.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent access to gambling platforms.
jiji18 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or technology service providers with servers located abroad.
Where such transfers occur, jiji18 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012. By using the jiji18 Platform, you acknowledge and consent to such transfers where necessary for the provision of our services.
The jiji18 Platform may reference or integrate with third-party services, including payment processors and game content providers. These third parties operate under their own privacy policies, and jiji18 is not responsible for the privacy practices of any third-party service provider.
jiji18 does not include links to external third-party websites within the Platform. Any data you provide directly to a third-party payment provider (such as GCash or PayMaya) when completing a transaction is governed by that provider's own privacy policy and terms of service.
jiji18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, jiji18 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jiji18, please contact our Data Privacy Officer:
Data Privacy Officer — jiji18
Email: [email protected]
The email address above is provided as plain text for reference only. For the fastest response, we recommend using the live chat feature available on the jiji18 Platform. We aim to respond to all data privacy enquiries within five (5) business days.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have not been respected.
jiji18 keeps your personal information secure so you can focus on what matters — over 1,200 games, instant GCash payouts, and 24/7 Filipino support. 21+ only. Play responsibly.
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